Booking Terms & Conditions

Booking Terms & Conditions



By purchasing an intuitive reading or any type of channeling session on Design4awareness, you agree that your session is subject to your own interpretation and that any information you receive does not constitute psychological, legal, business, medical or financial advice. Choices and/or actions based on the content of your consultation are your own responsibility. By purchasing a session, you also agree to not take the advice given in any reading in lieu of medical, legal, or professional advice. You further agree to not hold Wieteke Koolhof liable for any information that is received during a reading. Any action you take, or decide not to take, as a consequence of this reading is solely your responsibility.

No-Shows, Cancellations & Refunds

It is extremely important to try and book your session for a time that works best for you. Unfortunately, last minute cancellations and no-show appointments can be a big inconvenience to myself and equally unfair to other clients who may have wanted the same time slot that you originally booked. If you need to cancel your session for any reason, you must notify me at least 24 hours prior to your original scheduled booking time in order to be eligible for a refund. Your cancellation request must be sent in writing, via email to: or by using the contact form provided at the contact page. Please be advised that if you are not directly available for your session – and I have not received a written notification from you, latest 24 hours prior to your appointment, that I am unable to wait (or begin your session) any longer than 15 minutes after your scheduled start time. Under no circumstances will refunds be given to no-show appointments.


If you need to reschedule your session, please be aware that I am unable to accommodate “priority booking” and/or custom session dates/times that are beyond my booking calendar’s availability. Please also note that I do not offer refunds for rescheduled sessions. If rescheduling your appointment is necessary, I will offer you a full credit in the form of a coupon/voucher code that will be valid for a future session. However, please be aware that vouchers must be used within 60 days of the issue date and can only be redeemable via the booking system located at: In order to be eligible for a full credit voucher, you must notify me at least 24 hours prior to your original scheduled booking time. Rescheduling requests must be sent via email to: or by using the contact form provided on the website’s contact-page. Rescheduling requests that do not meet all of these terms will not be eligible for a voucher.

Skype, Email and/or Phone Communication

It is imperative that you enter your correct contact information on the booking form when scheduling a session. To avoid any confusion, it is important to check your Skype username, email and/or phone number for any punctuation or special characters. I will only call you on your Skype-username, and do not use Skype-phone-number connections. Cell phone numbers can come in handy though when I need to reach you before your live session. Please be aware that it is your responsibility to be sure to type your full and correct Skype username, email address or phone number on the booking form so that we can connect. I cannot be held responsible for session tardiness that is a result of typos or incorrect usernames, email addresses and/or phone numbers that you submit when you schedule your session. If your contact info changes before your session begins, I must receive your updated contact information via my email address ( at least 24 hours before your session begins.

Mind-altering medication or substances

With booking a session with me (Wieteke Koolhof) you acknowledge that you are aware that I do not recommend this type of energy-work to people who are using any kind of medication with the purpose of balancing the mind, or treating any type of mental illness. This includes all anti-depressants and any other form of psychiatric drugs, both chemical as well as natural. The potential negative impact of such outside substances on a session, is explained further on the Frequently Asked Questions Page (below: “When is this not for you?”). During the online booking process you will be (or have been) asked to check a box stating that you have read and understood these general terms and conditions. Once you booked your session, Design4awareness must therefore assume you are aware of this – and that you will make sure you do not fall into this category.

Session Confidentiality

Private sessions: there shall be no third party or public disclosure of these sessions; whether oral, written or via public media, digitally, via blogs, posts, internet and or in any other way. Both parties agree that topics and content discussed in a session are private and remain confidential.

Copyrights of the channeled material remain with Design4awareness at all times. Design4awareness can therefore decide to share segments of a private session (as part of a written book with a bundle of examples of channeled material e.g.), but only in a way that guarantees the full anonymity of the client. This means no voice, names or images of the client can be included in this segment – unless the client has stated they are OK with having such personal details included in the sharing of that segment. These things will always be considered by Wieteke Koolhof with the utmost of integrity towards all involved.

What if a client wishes to share? -> Segments of private sessions may only be shared, with the full permission, and the fully conscious awareness of this sharing (meaning: by having received a link to the location online or a copy of the publication, for review – prior to public launch); by Design4awareness/Wieteke Koolhof.
If Design4awareness does not agree, or changes their mind about this sharing; the segment or share must be retracted immediately.

Public sessions: segments of group-events with a public audience (even if only limited tickets were available) can and may be shared online by Design4awareness, including voice, personal details and images. The audience in such group-events will be notified of this before the event begins.


This offer * is not covered by the STO Garant guarantee. You can find the conditions for this guarantee scheme on STO Garant’s website ( – Design4awareness is connected to STO only for her organized package-travel offers – 

 * channeling sessions, live or online – solo or in a group.

This page was last updated in March, 2024

© Wieteke Koolhof | Design4awareness